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Frequently asked questions

We receive many questions every day. To help you on your way, we have listed the most frequently asked questions for you. Of course you can always reach us by telephone and e-mail if you have any questions.

Have you received a reminder? It contains login details that you can use to log in to our DebtorWeb portal. This portal gives you the options to pay simply and securely, to make an arrangement or to submit an objection, for example. If you have a complaint, see the complaints procedure here.

Contact

Accountor processes the form's personal data to contact you by email and/or by phone. Information on how Accountor processes personal data can be read from Accountor's Privacy Statement.